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24 Month Warranty on Purchases
Returns at 380+ UK CeX Stores
Trustpilot Rating of 8.5/10

https://uk.webuy.com

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This shop is located in United Kingdom. Prices are shown in GBP. You can communicate with this shop in English.

Detailed information PriceSpy members have rated CeX (9.22)
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  • Perfect
    1 month ago
    It is always a nice and exciting experience when shopping here. The staff are always helpful and a joy to talk to.

    They are great at serving products quickly and safely.
    Make it simple and easy to buy and sell and offer very competitive and fair prices.
  • Perfect
    1 month ago
    Stocks everything my kids and gadget obsessed husband could ever want :-)

    I would by from here again as great prices, 2 year warranty and free returns by mail or in stores.

    The trade in is hassle free and I love the concept as it's pushing reuse and sustainability. What's not to like!
  • Perfect
    1 month ago
    App its a excellent
  • Perfect
    1 month ago
    Everything about this company is great. Best trade in prices, best prices for purchases and a two year warranty on everything. Friendly helpful and knowledgeable staff and absolute transparrency with prices and procedures. Love these guys.
  • Perfect
    1 month ago
    price is good and quick shipping
  • Perfect
    1 month ago
    Good choice and games and other accessories and fair prices with 24 months warranty. Condition could be better but all things I seen was clean.
  • Very Poor
    1 month ago
    Terrible service, terrible staff, awful management, broken items sold with a 'warranty' that doesn't mean anything as they place the blame on you half the time. When they're not apathetic they're hostile. Received items improperly packed, missing parts, staff errors are shoved onto the customer and you really don't want to hear what they say when they don't think anyone is around. They buy stuff for less than it's worth, sell it for way WAY more and have terrible refund policy.
  • Perfect
    1 month ago
    Good value. Great people and service
  • Perfect
    1 month ago
    Amazingly helpful staff who seem to genuinely care about their customers needs. They have an incredible selection of stock too.
  • Perfect
    1 month ago
    Excellent company, cheap prices and friendly and understanding staff!
  • Perfect
    1 month ago
    As great as their website is for variety, I found their shops to be more helpful. The staff are knowledgeable and very eager to help.
  • Perfect
    1 month ago
    My local store is full of friendly faces and always willing to help out. The online service is quick and the warranty is amazing!
  • Perfect
    1 month ago
    Always such friendly staff with such pizzazz!
  • Perfect
    1 month ago
    Best place on high street for tech and games.
  • Perfect
    1 month ago
    Purchased a ps5 from the website, when nobody else had any stock at all! Fast delivery, great experience.
  • Perfect
    1 month ago
    No hassle. Warranty handled Professionally. Very Happy and recommend.
  • Perfect
    1 month ago
    Purchased my PS5 from here. Was pricey but I wasn’t prepared to pay the price people were asking on Facebook and eBay. With CeX I get a two year warranty so the extra cash is worth it for the peace of mind. Great service in the Newcastle Upon Tyne store also!
  • Perfect
    1 month ago
    Excellent value for money on games when trading in. Can pick up some real nice bargains aswell staff very friendly and informative
  • Perfect
    1 month ago
    AMazing shop, loads of stuff and the prices are fair
  • Perfect
    1 month ago
    I purchased an expensive camera lens from CeX which was dispatched quickly and arrived in perfect condition. I'm always wary about second hand lenses, but everything exceeded my expectations and worked perfectly.
  • Perfect
    1 month ago
    Great Service!
  • Barely acceptable
    1 month ago
    will hire children to be managers who aren't emotionally ready to do the job. staff are rude and unprofessional and act like customers are an inconvenience.
  • Very Poor
    1 month ago
    Terrible experience.

    Bought a Scarlett 2i2 Studio, which is an audio interface, a microphone and a headset and when delivered the box only contained a microphone and headset. The interface was covered up on the box with a sticker which would indicate the store the order was fulfilled from knew it was missing and sent it anyway.

    Have contacted support through their site, no answer, messaged on Facebook & Twitter, no answer. My suggestion is to only buy from them if you can go in store and check the product you'll be receiving first!
  • Perfect
    1 month ago
    Very friendly, knowledgeable staff. Good prices on my old stuff, and a massive range of things to get with a 2yr warranty to boot.
  • Perfect
    1 month ago
    + Great and quick delivery
    - No return via store during lockdown even knowing they do click and drop
  • Very Poor
    1 month ago
    Way tooo expensive, you are selling items that I can buy cheaper brand new with a full 2 year warranty. Just read your terms and conditions and your warranty is only 30 days? you offer no same day warranty service if the fault happens in 30+ days and you offer less money for your faulty product if a fault appears after 6months? so why do you splatter everywhere 24month warranty? its very missleading.

    You offer a 30 day warranty and a 24month "CONDITIONAL" Warranty which is usless after 3-6months according to your own terms.
  • Very good
    1 month ago
    I usually have no problems with cex. You get what you pay for. Would use again.
  • Perfect
    1 month ago
    This is by far my go to Tech shop I am a huge gamer and movie buff and I absolutely love digging around for a gem or two. This shop is the closest to my beloved block buster and cex holds the touch for the sheer amount of choice in store and online. The knowledge from the staff is second to none in store and when I order online I find it extremely easy and quick with the delivery! The website it self is very aesthetically pleasing and easy to navigate.
  • Perfect
    1 month ago
    Perry Barr store was really helpful and offered me a good price for my items. Have visited the West Bromwich store aswell and they were really good in there, with a good selection of phones.
  • 1 month ago
    This user review is under investigation
  • Perfect
    1 month ago
    Always quick and easy. Have bought and sold with them, and can't fault either part.
  • Perfect
    1 month ago
    Friendly customer service and quick and easy transaction. Good prices and selection of items as well.
  • Perfect
    1 month ago
    Brilliant. Been using them for years to trade all my phones and games. Always nip in to have a browse, you never know what they have in.
  • Perfect
    1 month ago
    Very friendly and helpful staff with all my shopping requirements overall good experience
  • Perfect
    1 month ago
    Bristol store is the best CeX I’ve been in. Great variety of stock and the staff are very knowledgable and friendly. I’ve never had a bad experience there. The company’s FREE 24 MONTH (!) Warranty policy is why I go there time and time again. With Click and Collect and Drop and Go now company wide, it’s never been easier to buy and sell goods.
  • Perfect
    1 month ago
    Great concept and great prices on two Chromebooks we go for our kids to use in lockdown. Will use again.
  • Perfect
    1 month ago
    Purchased from store staff very knowledgeable and also online quick and reliable service
  • Perfect
    1 month ago
    Excellent service with knowledgeable staff
  • Perfect
    1 month ago
    My first stop when selling old tech
  • Perfect
    1 month ago
    Great place to trade !
  • Perfect
    1 month ago
    Often use cex both online and in store and always found staff friendly and helpful
  • Perfect
    1 month ago
    Amazing staff always offering help and advice . My local is maidenhead and I have never had a issue they can’t fix !
  • Perfect
    1 month ago
    Absolutely fantastic company. Always receive fantastic serve in my local shop. They are always really helpful and informative. I felt really safe shopping with them instore after lockdown as they had clear covid instructions, social distancing in place and even a person on the door to give instructions on where to go. The 2 year warranty is also a bonus as is the thought that I am recycling. I shop instore and online and never had an issue.
  • Perfect
    1 month ago
    Great trade in prices, which enabled me to buy something I never thought I would be able to afford.
    Used the click and collect service as well which made my hectic day run smoother
  • Perfect
    1 month ago
    Often use CeX to buy online and tend to use the stores more to sell. I order mainly A graded items and have been pleased with the service.
  • Perfect
    1 month ago
    easy to navigate site , good prices with a 2 year warranty that i don't have to pay extra for!
    Product delivered within 2 days an packaged very well
  • Very good
    1 month ago
    Always helpful and buy just about anything.
  • Perfect
    1 month ago
    Outstanding service in Tunbridge Wells and Crawley every time. Staff very knowledgeable on products and are always happy to help. Couldn't recommend more.
  • Perfect
    1 month ago
    I frequently shop at the Tunbridge Wells store, always fantastic service and smiley staff. I have shopped at various CeX stores over the years and it's refreshing to see so many women working at this branch too!
  • Perfect
    1 month ago
    Amazing everything just amazing