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1-3 Free Samples
180 Days Return Policy

https://www.parfumdreams.co.uk

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This shop is located in Germany. Prices are shown in GBP. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Parfumdreams (8.85)
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  • Very Poor
    6 months ago
    I placed an order on 16th December. I still have not received the goods. The date is now 3rd January. Many days with no explanation offered identifying any delay or issue. I have emailed service a number of times for an update and have received no reply. This was supposed to be a gift. This is my experience. Very poor.
  • Very Poor
    7 months ago
    My goods were shipped 28 nov. Tracked into uk arrived at DHL depot. Not scanned since 3rd december. Parfum dreams advised me to contact DHL. DHL advise me to contact parfum dreams for refund. I have called everyday left a message and emailed everyday. No response. I dont know what else to do
  • Perfect
    7 months ago
    This was my first purchase from Pricespy, I was rather hesitant to place the order. However I am very pleased with the price and the service and hope to reuse the site in the future for further purchases.
  • Perfect
    7 months ago
    Excellent service would recommend, fast delivery
  • Perfect
    7 months ago
    Delivered fast and in good condition.
    The product is good value for money.
  • Perfect
    8 months ago
    Updated: 8 months ago
    Excellent value, speedy delivery, a new favourite supplier for me! 👏🏻☺️
  • Perfect
    8 months ago
    Excellent service would recommend and will definitely use again.
  • Very good
    8 months ago
    exellent service.would recommend
  • Perfect
    8 months ago
    Veryyyyyyy impressed - an excellent price and quick delivery 👍
  • Perfect
    8 months ago
    Ordered Dior, Joy. Much cheaper than other retailers. Will definitely buy from this site again.
  • Perfect
    8 months ago
    Excellent prices and products , rapid delivery . Will definitely be shopping here again
  • Perfect
    8 months ago
    The site was easy to navigate & found what I was looking for immediately.
    Unbelievably good prices & simple & straightforward purchase & checkout.
    My order arrived within one week, well packaged & in perfect condition.
    Will definitely order from this company again.
    ( I did not receive the free samples that were offered, but would still give the company 5 stars, based on the goods & service they provide )
  • Perfect
    8 months ago
    Excellent throughout including price, ease of ordering and fast delivery. Highly recommended; will not hesitate to use again.
  • Perfect
    8 months ago
    Ordered paco robanne 1 million 200ml cheaper Than anywhere else. I’ll keep an eye out for more bargains and shop here again
  • Perfect
    8 months ago
    Ordered Monday received the perfume Friday . Fantastic value and came well packed
  • Perfect
    8 months ago
    I bought the Armani perfume 100ml from this shop at an excellent price. The delivery was swift and I'm very pleased with the transaction and service.
  • Perfect
    8 months ago
    Very pleased all round. Excellent price and service.
  • Perfect
    8 months ago
    No problems at all, very easy from start to finish very competitive
  • Very Poor
    8 months ago
    Dreadful customer service.
    I placed an order on 10th November and paid straight away via PayPal.
    Order number 103098251
    I received a message from parfumdreams on the 11th November to say they had cancelled my order as payment hadn’t gone through and they have me their bank details and said if I pay via their bank they will send my order.
    I checked my PayPal and found the payment had gone through so I messaged them back and got another reply saying my order is cancelled.
    I waited until today 18th November and I emailed them once again saying... if you are not going to send the item I ordered can you please refund my payment.
    I got an almost instant reply again stating my order had been cancelled, then another one a few minutes later to say they would not be refunding me because I had cancelled.
    Their customer service is shocking and I have now had to open a dispute with PayPal to get my money back.
    I would not recommend this company to anyone and if you do choose to use them pay by PayPal so you can claim your money back when parfumdreams refuses to help.
  • Perfect
    8 months ago
    Excellent price, safe delivery and very quick. Bought two YSL BLACK OPIUM 50mls eau de parfum for Christmas gifts. Will definitely use again
  • Perfect
    8 months ago
    Bought Jean Pierre gautier *200ml. Hard to find but price as good as buying in Gibraltar. Delighted and del very efficient. Shame the free samples were missing but what a buy
    Thanks
  • Perfect
    8 months ago
    Excellent products, always delivered with care and very timely.
  • Perfect
    8 months ago
    Ordered 2 fragrance products. Was able to track the delivery and they arrived earlier than expected.
  • Perfect
    9 months ago
    I ordered a foundation which I had tried a sample of elsewhere, it was significantly cheaper than other sites so I ordered it. It come very quickly from the order time, I was very pleased with the product and service
  • Perfect
    10 months ago
    Excellent
    Service and product exactly as stated.

    Thanks.
  • Perfect
    11 months ago
    Fast delivery
    Correct perfume and size
  • 2020-07-28 - One year ago. User reviews before this time are not included in the rating.

  • Very Poor
    1 year ago
    Disappointed! 1st order. Ordered & paid for 100ml la vie est belle perfume and received 30ml.
  • Very Poor
    1 year ago
    ***AVOID*** Parfumdreams at all costs because they will refuse to resolve a problem they created.

    I ordered 3 fragile items and Parfumdreams carelessly put them into a box unwrapped and unprotected so they smashed into each other during transit. When I received the parcel the items could clearly be heard hitting each other and of course when I opened thde box one item was smashed. I sent them pictures of their inadequate packaging and requested a replacement of the damaged item or a refund for it and they told me to take it up with the courier! How ridiculous to blame others for what was so clearly their fault. Despite further communication I never received a refund or a replacement item. DO NOT ORDER FROM PARFUMDREAMS, EVER. O/N 82573232
  • Very Poor
    1 year ago
    I purchased karaste conditioner from this company at a cost of £38 what I received through the post was an empty box containing only a small sample of men's aftershave. I emailed the company having left numerous messages on the telephone which will never reply to. I got the same response via email I heard nothing from them. I open the claim under Amazon pay they have been less than useful also seemingly accepted that as I had received an item ie we and empty box this was ok I . I would not be tempted to use this company I believe their positive ratings are are false save yourself a lot of time and money by paying a little bit extra from a reputable company. You have been warned
  • Hello Dean,
    we thank you for taking the time to evaluate us. The feedback of our customers is very important to us because we always want to improve our service.
    It sometimes happens that goods arrive damaged or not completely at our customers. Since we have a reliable outgoing goods control, in such cases a damage report is necessary. This is a standardised procedure and helps us to clarify the cases as quickly as possible. Your order has already been cancelled.

    We apologize for the previous waiting time and hope that you will continue to be our customer.

    Your team from parfumdreams

  • Very Poor
    1 year ago
    Wish 0 was an option on here.
    So I order perfume on the 13th december with the promise it will come by 21st ready for christmas so I spent £190 ! Of which they charged me twice! When trying the customer care line continuously I have had no reply nor have they replied to 4 of my emails. It is now christmas day and my order is nowhere to be seen and I'm left out of pocket with christmas presents missing!
    If I knew this was going to happen I just would of went to an actual shop instead of buying online!. This company is appalling
  • Very Poor
    1 year ago
    DHL card suggested that my item was left with a neighbour (that I know well) but it simply wasn't true. Not ParfumDreams' fault but the way their customer service team has responded has been really poor. Cheap for a reason I guess but I'm currently out of pocket and two weeks into chasing an item that hasn't been delivered. Much better options out there in the grey market fragrance dealers.
  • Very Poor
    1 year ago
    Updated: 1 year ago
    Do not buy from this firm. I have just cancelled my order and hope I will get my money back. Have since seen reviews on trustpilot that things often go wrong and they don’t like communicating re:complaints. Item was in stock when ordered. Last estimated delivery date has passed and the order is still in processing. No communication from them at all since the automated reply at order.