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UK's Largest Laptop Specialist
1 Million Happy Customers
No-Quibble Return Policy

http://www.laptopsdirect.co.uk

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This shop is located in United Kingdom. Prices are shown in GBP. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Laptops Direct (9.28)
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  • Perfect
    3 months ago
    Laptops Direct offers competitive value for various electronic items. This time I was looking for a 24" inch display with HDMI connectivity. Dispatch was fast and delivery was on the expected time slot.
  • Perfect
    4 months ago
    Ordered new laptop and recovery usb stick from them all arrived as should, next day delivery worked well.
    Price was very competitive, better than on Amazon or even on the Lenove store.
    Don't go to Amazon, support UK business, buy from Laptops Direct !
    (disclaimer they didn't paid me to write this , I'm small business and I support local firms not foreign giants).
    Regards.
    Dom.
  • Perfect
    4 months ago
    Great online service nice and easy great prices
  • Perfect
    4 months ago
    Superb from start to finish.
  • Perfect
    4 months ago
    Excellent, prompt service.
  • Perfect
    4 months ago
    Honest site, happy with the product!
  • Perfect
    4 months ago
    Easy to deal with. Prompt delivery. Impressed with service
  • Barely acceptable
    4 months ago
    The printer I bought is great. However, the service from LaptopsDirect was quite poor. The website indicated that the printer was available and ready to be shipped. However, I ended up waiting 2 months for delivery. And I wasn't even notified of the delivery date correctly. I understand there are logistical problems due to Covid, Brexit etc. But the communication and honesty should have been better.
  • Very good
    4 months ago
    Arrived next day. delighted with my purchase.
    Will deal with again
  • Perfect
    4 months ago
    Easy to use website, with a prompt, accurate delivery. Couldn't ask for more.
  • Perfect
    4 months ago
    Quick and easy to order and arrived quicker than stated. Would highly recommend using Laptops Direct. Great laptop too. Brilliant service.
  • Perfect
    5 months ago
    Excellent service!

    Good prices, deliver on time and generally fantastic customer service.
  • Very good
    5 months ago
    Easy to use website with market compatible pricing. Payment process was good. Opted for next day delivery (Saturday). Delivered on Monday. Packaging was I damaged. Epson printer arrived in excellent condition, was easy to set up and had working within 30 min. Would readily use Laptops Direct again
  • Perfect
    5 months ago
    Friendly service and so far very happy with the laptop.
  • Perfect
    5 months ago
    Order one day received my new laptop the next, brilliant peice of kit very pleased.
  • Perfect
    5 months ago
    Monitor came sooner than I thought it would. Easy to order. Always had good service from laptops direct. Price competitive
  • Perfect
    5 months ago
    Forced to use online delivery for product required. Expected delivery to take a week or so but Laptops Direct contacted their supplier direct and the item came from there other than being routed back to the shop and out again. I received it 48 hours after ordering.
  • Decent
    5 months ago
    The printer I purchased is great and it was at a great price. However, after having ordered the printer on-line, paid for and agreed the delivery option, I received an email the following day from LapTops Direct saying the delivery would be delayed by nearly 4 weeks owing to issues with the courier.

    Firstly, this is poor customer service, you should have been able to tell me when it was going to redelivered when I made my payment.
    Secondly, the reason provided appears hard to believe. A 4 week delay would not appear to be because of the courier, it would more likely be because they were out of stock and if that was the case, they should have been able to tell me that before I made the order.
    IT's a good job the printer is excellent and the price was great!
  • Perfect
    5 months ago
    On time. On date. In good order. Did what it said on the tin. Thank you
  • Very good
    5 months ago
    I needed a power supply for my laptop. Reasonable price and arrived in good time. They kept me informed and all is good.
  • Perfect
    5 months ago
    There are so many monitors available now that it's really hard to filter down well. While many sites offer comparison functions, I've found that Laptopsdirect had the best filtering and comparison function. Helped by a very large range of available displays, the website worked fast and it helped me narrow down my options based on very specific criteria (not just basics like screen size but also connection ports, tiltability, panel type, etc.), and then I only needed to compare reviews for the remaining 3 or 4 displays instead of getting lost between 25-30 different displays on different sites. Delivery was quick and secure. Absolutely loved the experience and will be buying my monitors from Laptopsdirect going forward.
  • Perfect
    5 months ago
    Perfect service. Arrived on time, securely packed and in good condition - all at a good price.
  • Perfect
    5 months ago
    Bought my son a monitor, good price, good communication and fast delivery. Not our first purchase and will be using this site again.
  • Perfect
    5 months ago
    I ordered an Epson printer, the model I wanted was hard to find. Delivered the next day - brilliant.
  • Perfect
    5 months ago
    I was worried this website wasn’t legit.
    Turns out it was.
    Tech turns up the day after order - perfectly wrapped and on point.
    One happy husband with a gaming laptop.
  • Perfect
    5 months ago
    Great service, quick delivery and best price.
  • Very Poor
    5 months ago
    I ordered 10 items. I got an email saying some of them were out of stock. I asked them to refund what wasn’t in stock and send the rest. This was several days ago. I have not had a response, a refund or the items I ordered. I tried calling customer support and I can’t get through at all. I’ve just spent 1.5k and have received nothing even though delivery was supposedly guaranteed yesterday.
  • Decent
    5 months ago
    I ordered a NAS drive and a SATA drive. The SATA arrived via Amazon with a tracking number 1 day late. The NAS drive had no tracking info and came direct from a third party supplier 2 days late. There was a lot of snow about so I will buy from laptops direct again.
  • Perfect
    5 months ago
    Plain sailing ....perfect service
  • Perfect
    5 months ago
    Updated: 5 months ago
    The best price for the best quality I could get for my HP computer, I would pay £100.00 more on other websites; also prompt delivery without paying extra.
  • Very Poor
    5 months ago
    Updated: 5 months ago
    I have ordered a certain laptop and paid extra £10 for next day delivery. I have received a different one, different colour and technical specifications.
    If you expect it to be delivered in time you can start laughing because that is a joke.
    Same situation happened about a year ago to my partner. In first place I said to myself I can give another chance because anyone can make mistakes. A mistake done twice is a choice.Lesson learned.
    Really DISAPPOINTED
  • Perfect
    5 months ago
    Item ordered and was told delivery would be on the following Monday. Actually GOT delivered on the Friday, THREE days early!

    Only a small itme (PC headphones) but very quick all the same Very happy bunny here.
  • Perfect
    5 months ago
    This was the best price I could find for the laptop I wanted. Although I paid for standard delivery it arrived next day. Better than Amazon!
  • Perfect
    5 months ago
    Very good value for money
    Quick and efficient delivery
  • Perfect
    5 months ago
    Ordered my AirPod Pros , off Laptop Direct on line . This was the 1st time I’d ordered off them . Also ordered next day delivery . Within 5 mins of placing my order I had a phone call from a Laptop Direct employee . A nice friendly voice then spoke with me confirmed my details , confirmed my product and then said it would be with me tomorrow . Next day DPS confirmed a 1 hr delivery slot . Easy as that they arrived bang on time , product in perfect condition very please with laptop direct and will defo use them again ... 100 out of 100
  • Perfect
    5 months ago
    Updated: 5 months ago
    Item arrived really quickly and was the best price I could find
  • Perfect
    5 months ago
    Delivered on time, competitive pricing
  • Perfect
    5 months ago
    Superb. Huge choice. Something for everyone. Used these guys as the site was easy to follow and get what I need. Great price point. Rapid delivery too. Cheers.
  • Perfect
    5 months ago
    Fast and reliable service very fast delivery
  • Very good
    6 months ago
    I came to LaptopsDirect because Currys didn't have what I was looking for. They had a better range at competitive prices. Ordering was straightforward and the delivery (also at a very reasonable cost) came well within the estimated time.
    I'm pleased with the product (ASUS Expert Book).
  • Perfect
    6 months ago
    item in stock and cheaper than curry's pc world, what's not to like???
    kept me informed all through the process and delivery
  • Perfect
    6 months ago
    Great product, great price, next day delivery. What more can you ask for.
  • Very Poor
    6 months ago
    I ordered the laptop a month ago - it did finally arrive after chasing it up endless number of times. As a first time customer i feel there was very poor customer service and a complete lack of correspondence .
  • Perfect
    6 months ago
    Very good buying experience
  • Perfect
    6 months ago
    Fast reliable service
    Just wish they done blue light discount lol
  • Decent
    6 months ago
    Despite paying extra for a pre-delivery check and set up, my lapto arrived with the space bar key not working.
    It took several calls to customer services to establish the cause.
    Although it is now working properly and I am otherwise satisfied with my purchase this is a problem that could have been avoided.
  • Perfect
    6 months ago
    Ordered monitor for next day delivery. Good service and arrived on time.
  • Very Poor
    6 months ago
    Ordered a scooter as a Christmas present. It was faulty but when I tried to return it I had to pay the shipping costs. Despite lockdown, Christmas period when most retailers extend returns times and the fact the scooter was faulty, they would not cover the cost. I have now been told they have tested the scooter and they can find no fault. The scooter did not charge properly and would regularly switch off or not even switch on at all. I’m still in dispute with them. I would not use this company again as after sales service is disgusting!
  • Perfect
    6 months ago
    Combined Dell wireless keyboard and mouse. Good price and delivered quickly. Just what I was after and works a treat. Simple to set up.
  • Perfect
    6 months ago
    very pleased with Laptop, good value

International user reviews

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